Support Services
Support Services
Our Support Team delivers responsive, knowledgeable assistance from product experts who understand your environment and workflows. Regular Support hours are Monday through Friday, 6 AM – 7 PM ET, with expanded hours during peak operation periods to support districts as they prepare for back to school. Transfinder offers multiple methods of contacting our Support team:
- Phone
- Live Chat
- Scheduled Support Sessions
- Hotline (weekly throughout the year and twice a day during the busy summer months)
- Community: Check our Community Portal with hundreds of self-service resources (videos, help guides, release notes, webinars and more.
Outcome: Rapid resolution, reduced downtime, and access to the resources you need to keep your operation running.
How to Contact Transfinder Customer Support
On-Demand Technical Support is available for all Transfinder clients.
New Support Hours Have Expanded to Monday to Friday, 6am-7pm ET.
By Phone: (888) 427-2403
Fax: (518) 377-3716
Online: support@transfinder.com
