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Inc. 5000 2016

Inc. 5000 2017: Transfinder awarded eleven consecutive years by Inc. magazine as a fastest-growing private company in America. 


 Transfinder Corporation is growing and expanding in the Capital Region. 

Transfinder is continually recruiting professionals in software development, sales, and customer relations. 

We are seeking top performing professionals with a love of technology, strong work ethic, excellent interpersonal and teambuilding skills, and a commitment to customer quality service.


Do you like working with technology? Are you passionate about customer service?

Check out the positions Transfinder is looking to fill with just the right person!


 

“Say Hello to Our New York”
Don't overlook upstate New York as a great place to build a career. Take a quick tour of upstate New York's Tech Valley/Capital Region and see why it is the perfect place for young professionals on the move to live, work and play. And if you're looking upstate, don't miss out on what's going on in Schenectady.  


Albany-Schenectady-Troy made Forbes' Annual List of America's Best Cities for Young Professionals for 2017.

Click here to view the list. 


 

The Capital Region is the home to Transfinder and many of our employees. There are many reasons why young professionals from all over the US are finding great careers and calling our region of New York home. Check out Transfinder as one of those career opportunities, and learn more about our region. Click here for information on the Capital Region.

 


Submit your resume today for immediate consideration.

Human Resources Manager
Location: Remote: Local to Schenectady, NY HQ

This is a remote position: coming into the office in Schenectady, NY as needed 

Human Resources Manager

 

The HR Manager will play a critical role in shaping and executing HR strategies that align with our business objectives and support our employees' growth and development.

 

Job Responsibilities:

  • HR Strategy Development: Develop and implement HR strategies, policies, and initiatives aligned with the company's overall objectives and values.
  • HR Compliance: Ensure compliance with labor regulations and company policies, and keep abreast of changes in employment laws.
  • Employee Relations: Act as a trusted advisor to management and employees, providing guidance on employee relations issues, conflict resolution, and performance management.
  • Performance Management: Develop and implement performance management processes, including goal setting, performance reviews, and career development plans.
  • Compensation and Benefits: Provide leadership guidance on compensation and benefits programs to ensure competitiveness and alignment with industry standards and employee needs.
  • Employee Engagement and Culture: Foster a positive work environment and strong company culture through initiatives that promote employee engagement and wellness.
  • HR Analytics: Utilize HR metrics and analytics to drive data-driven decisions and continuously improve HR processes and practices.
  • Talent Acquisition and Management: Oversee full-cycle recruitment efforts, from sourcing to onboarding, to attract top talent and maintain a diverse workforce. Implement effective retention strategies to minimize turnover and support career development.

 

Required Experience and Qualifications:

  • Proven experience (5+ years) in a HR leadership role, within the software/technology industry.
  • Strong knowledge of HR best practices, employment laws, and regulations.
  • Experience in talent acquisition, performance management, employee relations, and organizational development.
  • Excellent leadership, communication, and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
  • Strategic thinker with the ability to translate business needs into HR initiatives and programs.
  • Relevant HR certifications are preferred.

Salary $80,000 to $120,000


Salary is established based on various factors, including, but not limited to, prior employment history/job related knowledge, education and training, skills, and geographic location.

These factors are taken into consideration during the employment offer process.

 


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Accounting/Administrative Specialist
Location: Schenectady, NY

Overview

As a member of the Transfinder Administrative Department, the Accounting/Administrative Specialist will be responsible for numerous administrative and accounting responsibilities. The position requires effective organizational and time-management skills, and a high degree of accuracy, attention to detail, and confidentiality.

Responsibilities

  • Answer and direct telephone calls, and appropriately relay important information promptly, clearly, maintaining confidently as needed.
  • Provide consistent, professional, courteous, and high-quality customer service.
  • Assist with the processing of sales orders and sales tracking. Ensure correct documents are received for invoicing and hardware ordering.
  • Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable in QuickBooks, Microsoft dynamics CRM, and appropriate spreadsheets.
  • Perform administrative duties including timely preparation of expense reports, paying invoices, and scanning and filing documents.
  • Maintain inventory of the company’s supplies, reordering as needed.
  • Obtain and store relevant client information and sales records such as contracts, proposals, and tax-exempt certificates.
  • Make and confirm travel arrangements for staff.
  • Plan, coordinate, organize, and help at various company meetings, events, and celebrations. 
  • Receive and sort daily mail, filing appropriate documents accordingly. Assist with mailings to employees and clients.
  • Perform account and hardware reconciliations in a timely and accurate manner.
  • Audit sales orders and contracts and communicate errors or need for adjustments to sales team members.

Requirements

  • Bachelor's Degree
  • 2+ years of experience in a related field, such as accounting or banking
  • Experience with accounts receivable, accounts payable or other accounting type tasks

Skills

  • Outstanding interpersonal skills, with a commitment to exceptional customer service
  • Strong attention to detail
  • Highly organized and self-motivated
  • Excellent verbal and written communication skills
  • Accounting background and strong math skills
  • Display a positive and proactive attitude, strong organizational skills, the ability to prioritize and multitask
  • Able to work and contribute in a team environment
  • Experience with Microsoft Office Suite, including Microsoft Excel

Salary $55,000 to $65,000

Salary is established based on various factors, including, but not limited to, prior employment history/job related knowledge, education and training, skills, and geographic location.

These factors are taken into consideration during the employment offer process.


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Applications Specialist
Location: Texas or New York (Remote)

As a member of the Training team in the Client Services Department, the Applications Specialist works closely with new and existing clients, providing customized and detailed training across all Transfinder products. They work closely with Client Project Managers, Client Relations and Support Services teams, collaborating on projects and providing status of open projects.

RESPONSIBILITIES:

  • Promote an atmosphere that encourages collaboration, optimism and dedication.
  • Work with Client Project Manager to customize a training plan to suit the needs of clients at various skill levels, and ensure that the training plan is meeting the client’s needs and goals. 
  • Conduct one on one training sessions remotely, via web-based meeting applications, on all aspects of software.
  • Lead training webinars available to all current clients.
  • Teach multi-day Transfinder University classes to all levels of users.
  • Travel to client locations for on-site group training.
  • Lead training seminars during Transfinder’s Annual Client Summit.
  • Maintain clear, complete, and accurate documentation related to all training activities including tracking time spent on client and department-related activities in a CRM.
  • Collaborate with other training team members to develop new and updated training materials.
  • Contribute to the growth of the department and the company by participating in special projects.
  • Contribute to the development of course materials for Transfinder University.

  •  

    Triage client software issues and troubleshoot or escalate as necessary.

REQUIREMENTS:

  • Bachelor's Degree.
  • 4+ years’ experience in a related field, such as software implementation, technical training, or software support.
  • Training experience, preferably with software through web-based applications.
  • Outstanding interpersonal skills, with a commitment to exceptional customer service.
  • Highly organized and self-motivated.
  • Excellent verbal and written communication skills.
  • A talent for working in a team environment while contributing creative ideas.
  • Ability to learn new software and procedures quickly and independently.
  • Experience with Microsoft Office Suite and CRM software.

Salary $55,000 to $85,000
Salary is established based on various factors, including, but not limited to, prior employment history/job related knowledge, education and training, skills, and geographic location.

These factors are taken into consideration during the employment offer process.


Apply Online
Product Owner
Location: Texas or New York (Remote)

Overview
Transfinder, a leading software provider for Transportation Management Systems, is seeking an enthusiastic and motivated Product Owner to join our growing team. This individual will work closely with the development teams, Scrum Masters, UI/UX Designers and internal stakeholders. The Product Owner will be responsible for gathering requirements and working with the UI/UX Designers to design new features and products. They will prioritize items within the backlog, sprints and releases and participate in refinement, planning and review meetings with the Development teams.

Responsibilities

  • Promote an atmosphere that encourages collaboration, optimism and dedication
  • Conduct requirements gathering
  • Rapid prototyping of design solutions for our current and future product line (web, and mobile applications)
  • Write and maintain specifications for developer consumption
  • Lead the effort of story decomposition and prioritization
  • Participate in backlog refinement, sprint planning and sprint retrospective meetings
  • Present work in a group setting
  • Drive the pace of development projects

Requirements

  • Detail oriented, highly motivated and self-directed
  • Ability to present complex designs across technical and non-technical teams
  • Strong collaborative and communication skills
  • Responsive to feedback
  • Experience working directly with Development teams
  • Experience working as a Product Owner, Product Manager or BA

Salary $80,000 to $130,000
Salary is established based on various factors, including, but not limited to, prior employment history/job related knowledge, education and training, skills, and geographic location.

These factors are taken into consideration during the employment offer process.


Apply Online
Full Stack Developer
Location: Texas or New York (Remote)

Overview

Transfinder is a leading software provider for Transportation Management Systems seeking an enthusiastic and motivated Software Developer to join our growing team. They will report directly to the Director of Software Development while working closely with other developers, Scrum Masters, Product Owners and QA. The developer will be responsible for supporting existing products as well as working on enhancements and new products while adhering to best practices and the standards in place. 

Responsibilities

  • Promote an atmosphere that encourages collaboration, optimism and dedication
  • Interpret design specifications for development while offering opinions for improvements
  • Provide estimates and regular updates as requested
  • Develop applications to specification
  • Troubleshoot and debug existing applications
  • Create cross browser and mobile application code that maintains proper coding standards
  • Create and maintain technical documentation
  • Assist team members when appropriate
  • Present work in a group setting

Requirements

  • Bachelor’s in Computer Science or equivalent
  • Minimum of 3 years’ experience
  • Strong collaborative and communication skills
  • Experience with OOP, Angular, C#, Web API, JavaScript, HTML, CSS, Databases, Web and Mobile Development Tools
  • Familiarity with ESRI or other GIS products is desired but not required

Salary $75,000 to $175,000
Salary is established based on various factors, including, but not limited to, prior employment history/job related knowledge, education and training, skills, and geographic location.

These factors are taken into consideration during the employment offer process.


Apply Online
QA Lead
Location: Texas or New York (Remote)

Overview

Transfinder is a leading software provider for Transportation Management Systems seeking an enthusiastic and driven Quality Assurance Lead to join our growing team. The QA Lead will be responsible for both overseeing a team of QA Engineers and carrying out tasks individually. They will be responsible for ensuring the highest level of quality of our products through thorough test cases and robust testing.

Responsibilities

  • Promote an atmosphere that encourages collaboration, optimism and dedication
  • Work collaboratively with Software Development Teams and Technology Team Leaders
  • Communicate with Transfinder Shanghai and QA personnel.  Time outside of normal business hours may be required.
  • Review User Stories to ensure acceptance criteria and expectations are clear
  • Review test plans, test cases and execution of tests by QA team members
  • Participate in sprint planning and long-term department goal planning
  • Thoroughly test the UI, business logic, performance, and other aspects of software to ensure all products developed are free from defects and errors
  • Document and appropriately report defects and potential risk. Track progress and results in Jira
  • Coordinate group testing efforts with individuals both within and outside the Technology department
  • Make suggestions to improve the product and features being tested
  • Continuously evaluate and improve QA processes
  • Coach and provide feedback to QA team
  • Contribute to the final approval of releases

Requirements

  • Bachelor’s degree in Computer Science or similar
  • 5+ years of experience in Software Quality Management and/or Development
  • Knowledge of modern test methodologies including automation
  • Solid understanding of quality assurance as part of the development process
  • Working knowledge of computer coding languages, MSSQL and other Databases
  • Detail oriented and well-developed analytical skills
  • Excellent verbal and written communication skills

Salary $100,000 to $130,000
Salary is established based on various factors, including, but not limited to, prior employment history/job related knowledge, education and training, skills, and geographic location.

These factors are taken into consideration during the employment offer process.


Apply Online
QA Analyst
Location: Texas or New York (Remote)

Overview

Transfinder is a leading software provider for Transportation Management Systems seeking an enthusiastic and motivated QA Analyst to join our growing team. The QA Analyst will work directly with the development teams, Scum Masters, Product Owners and UI/UX Designers. They will participate in sprint refinement and planning meetings. The QA Analyst is responsible for creating and carrying out test cases to ensure the highest product quality by identifying, documenting and working with the teams to resolve issues.

Job Description

  • Promote an atmosphere that encourages collaboration, optimism and dedication
  • Work collaboratively with Software Development Teams
  • Communicate progress and challenges with QA and Software Development Leadership
  • Review Stories to ensure goals and requirements are met
  • Create test cases
  • Thoroughly test the UI, business logic, performance, and all aspects of software
  • Document and appropriately report defects and potential risk
  • Make suggestions to improve the product and features being tested
  • Meet deadlines including sprint and release target dates

Qualifications and Requirements

  • Bachelor’s degree in Computer Science or similar
  • Three or more years testing experience preferred
  • Detail oriented, highly motivated and self-directed
  • Strong analytical and problem-solving skills
  • Good interpersonal skills and ability to work as part of a team
  • Experience with web and mobile app testing is preferred

Salary $50,000 to $100,000
Salary is established based on various factors, including, but not limited to, prior employment history/job related knowledge, education and training, skills, and geographic location.

These factors are taken into consideration during the employment offer process.


Apply Online
Sales Consultant
Location: Texas or New York (Remote)

Transfinder, a national leader in student transportation solutions for school districts throughout the United States and Canada, is seeking highly motivated sales professionals with a track record of exceeding personal and corporate goals to join our Sales Consultant Team. The company is in a high-growth phase with expansion plans that make this opportunity very attractive to high performing sales professionals, who want to contribute to our growth. Quarterly compensation plans reward both individual and team performance. 

Overall Responsibilities:

Sales Consultants, reporting to the VP, Global Sales are responsible for expanding Transfinder’s market share in the United States and Canada. They are responsible for creating compelling presentations on our products and services tailored to the specific needs of school districts within their assigned geographic area. By demonstrating the value of applying Transfinder products and services to improve efficiencies and reduce costs, they gain the confidence of prospective clients and motivate them to sign on with the company. 

  • Understand trends and issues affecting school districts in their assigned geographic areas;
  • Have a grasp of Transfinder’s products and services and how they help school districts achieve their goals;
  • Build strong relations to drive sales and meet department and company sales goals;
  • Act as both an independent contributor and corporate team player in executing plans that lead to greater market acceptance and sales
  • Act as a creative problem solver with the ability to bring others along with key decisions, strategies, and tactics both internally and externally
  • Travel to prospect sites as requested and give demonstrations of our products and services at conferences in assigned geographic areas. 

Requirements:

  • 5-10 years of direct sales experience in a technology-based company;
  • Mature and professional demeanor;
  • Understanding and experience with CRM software, including ACT and Salesforce;
  • Excellent phone and presentation skills;
  • Goal oriented and results-driven;
  • Proven team player as well as independent contributor;
  • Understanding of public sector and experience with software solutions.

Salary $60,000 to $80,000
First year target earnings are $150,000 - $180,000. Top performers can make over $300,000. 

Salary is established based on various factors, including, but not limited to, prior employment history/job related knowledge, education and training, skills, and geographic location. These factors are taken into consideration during the employment offer process. 


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Regional Sales Representative
Location: Schenectady, NY (Flexibility to work remotely)

Transfinder, a national leader in transportation management software for school districts in the United States and Canada, is seeking highly motivated individuals familiar with MS Office tools to expand the team. The company is in a high-growth phase with expansion plans that make this opportunity very attractive to high performing sales professionals, who want to contribute to our growth. Quarterly compensation plans reward both individual and team performance. 

Candidates must have excellent communication and presentation skills and a minimum of 1-3 years of phone sales experience. Software sales experience is a plus. 

RESPONSIBILITIES:

  • Prospect and qualify leads in assigned regions for designated Sales Consultants
  • Schedule appointments and presentations for Sales Consultants
  • Follow up on leads with Sales Consultants to close business
  • Assist sales force in reaching corporate goals, i.e. increasing number of new clients and reaching quarterly revenue goals
  • Represent the company at regional and/or national conferences 

REQUIREMENTS:

  • Ability to identify and qualify sales opportunities
  • Ability to identify and contact decision makers and top management
  • Articulate and courteous phone manner combined with the ability to communicate effectively over the phone
  • Ability to understand the value of Transfinder’s products and services
  • Ability to follow through on all prospects and customer issues
  • Basic computer skills 

EXPERIENCE:

  • 1-3 years phone sales
  • Understanding and use of CRM software, such as ACT or Salesforce
  • Good work ethic and attention to detail
  • Professional manner
  • Organized and goal-oriented
  • Team player with entrepreneurial spirit

Salary $40,000 to $60,000
First year target earnings are $60,000 - $80,000. Top performers can make over $100,000. 

Salary is established based on various factors, including, but not limited to, prior employment history/job related knowledge, education and training, skills, and geographic location. These factors are taken into consideration during the employment offer process. 


Apply Online