Careers

This is a remote position: coming into the office in Schenectady, NY as needed 

The HR Manager will play a critical role in shaping and executing HR strategies that align with our business objectives and support our employees' growth and development.

Job Responsibilities:

• HR Strategy Development: Develop and implement HR strategies, policies, and initiatives aligned with the company's overall objectives and values.
• HR Compliance: Ensure compliance with labor regulations and company policies, and keep abreast of changes in employment laws.
• Employee Relations: Act as a trusted advisor to management and employees, providing guidance on employee relations issues, conflict resolution, and performance management.
• Performance Management: Develop and implement performance management processes, including goal setting, performance reviews, and career development plans.
• Compensation and Benefits: Provide leadership guidance on compensation and benefits programs to ensure competitiveness and alignment with industry standards and employee needs.
• Employee Engagement and Culture: Foster a positive work environment and strong company culture through initiatives that promote employee engagement and wellness.
• HR Analytics: Utilize HR metrics and analytics to drive data-driven decisions and continuously improve HR processes and practices.
• Talent Acquisition and Management: Oversee full-cycle recruitment efforts, from sourcing to onboarding, to attract top talent and maintain a diverse workforce. Implement effective retention strategies to minimize turnover and support career development.

Required Experience and Qualifications:

• Proven experience (5+ years) in a HR leadership role, within the software/technology industry.
• Strong knowledge of HR best practices, employment laws, and regulations.
• Experience in talent acquisition, performance management, employee relations, and organizational development.
• Excellent leadership, communication, and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
• Strategic thinker with the ability to translate business needs into HR initiatives and programs.
• Relevant HR certifications are preferred.

Salary $80,000 to $120,000

Salary is established based on various factors, including, but not limited to, prior employment history/job related knowledge, education and training, skills, and geographic location.

These factors are taken into consideration during the employment offer process.

Overview 

The Senior Site Reliability Engineer (SRE) plays a crucial role in ensuring that Transfinder delivers top-notch cloud-based software solutions to our clients. This position combines software engineering and systems administration to enhance our essential infrastructure's reliability, scalability, and performance. The Senior SRE will work closely with development and operations teams to design, implement, and optimize highly available, secure, and cost-effective cloud environments.

 RESPONSIBILITIES:

• Architect and Implement Cloud Infrastructure: Design, build, and maintain robust cloud infrastructure solutions leveraging AWS and other cloud technologies.
• Mentorship and Knowledge Sharing: Provide technical guidance and mentorship to junior SREs, fostering a culture of continuous learning and improvement.
• Process Improvement: Identify opportunities to enhance operational efficiency and reliability through process automation and optimization.
• Drive Reliability and Performance: Develop and execute plans to meet and surpass Service Level Objectives (SLOs) and Service Level Agreements (SLAs).
• Automation and Tooling: Build and maintain automation frameworks to streamline operations, reduce manual effort, and increase efficiency.
• Incident Response and Resolution: Lead incident response efforts, conduct root cause analysis, and implement preventive measures to minimize downtime.
• Capacity Planning and Optimization: Proactively identify and address performance bottlenecks, optimize resource utilization, and ensure system scalability.
• Security and Compliance: Implement and maintain robust security measures to protect sensitive data.

REQUIREMENTS

• 5+ years of experience in Site Reliability Engineering or a similar role.
• Cloud Expertise: Extensive expertise in the AWS cloud platform and its services.
• Programming and Scripting: Proficient in a scripting language (e.g., Python, PowerShell).
• Infrastructure as Code (IaC): Experience with an IaC tool such as Terraform.
• Technical Knowledge: In-depth understanding of Linux systems, networking, load balancing, and security principles.
• Observability: Experience with monitoring and alerting tools (e.g., Prometheus, Kibana, Grafana).
• Skills: Strong problem-solving, troubleshooting, and analytical skills.
• Communication: Excellent communication and collaboration skills.
• Bonus: Expérience with containerization technologies (Docker, Kubernetes) is a plus.

Salary $100,000 to $150,000
Salary is established based on various factors, including, but not limited to, prior employment history/job related knowledge, education and training, skills, and geographic location.

These factors are taken into consideration during the employment offer process.

Overview
Transfinder, a leading software provider for Transportation Management Systems, is seeking an enthusiastic and motivated Product Owner to join our growing team. This individual will work closely with the development teams, Scrum Masters, UI/UX Designers and internal stakeholders. The Product Owner will be responsible for gathering requirements and working with the UI/UX Designers to design new features and products. They will prioritize items within the backlog, sprints and releases and participate in refinement, planning and review meetings with the Development teams.

Responsibilities

• Promote an atmosphere that encourages collaboration, optimism and dedication
• Conduct requirements gathering
• Rapid prototyping of design solutions for our current and future product line (web, and mobile applications)
• Write and maintain specifications for developer consumption
• Lead the effort of story decomposition and prioritization
• Participate in backlog refinement, sprint planning and sprint retrospective meetings
• Present work in a group setting
• Drive the pace of development projects

Requirements

• Detail oriented, highly motivated and self-directed
• Ability to present complex designs across technical and non-technical teams
• Strong collaborative and communication skills
• Responsive to feedback
• Experience working directly with Development teams
• Experience working as a Product Owner, Product Manager or BA

Salary $80,000 to $130,000
Salary is established based on various factors, including, but not limited to, prior employment history/job related knowledge, education and training, skills, and geographic location.

These factors are taken into consideration during the employment offer process.

Overview

Transfinder is a leading software provider for Transportation Management Systems seeking an enthusiastic and motivated Software Developer to join our growing team. They will report directly to the Director of Software Development while working closely with other developers, Scrum Masters, Product Owners and QA. The developer will be responsible for supporting existing products as well as working on enhancements and new products while adhering to best practices and the standards in place. 

Responsibilities

• Promote an atmosphere that encourages collaboration, optimism and dedication
• Interpret design specifications for development while offering opinions for improvements
• Provide estimates and regular updates as requested
• Develop applications to specification
• Troubleshoot and debug existing applications
• Create cross browser and mobile application code that maintains proper coding standards
• Create and maintain technical documentation
• Assist team members when appropriate
• Present work in a group setting

Requirements

• Bachelor’s in Computer Science or equivalent
• Minimum of 3 years’ experience
• Strong collaborative and communication skills
• Experience with OOP, Angular, C#, Web API, JavaScript, HTML, CSS, Databases, Web and Mobile Development Tools
• Familiarity with ESRI or other GIS products is desired but not required

Salary $75,000 to $175,000
Salary is established based on various factors, including, but not limited to, prior employment history/job related knowledge, education and training, skills, and geographic location.

These factors are taken into consideration during the employment offer process.

Transfinder is seeking highly motivated sales professionals with a track record of exceeding personal and corporate goals to join our Sales Consultant Team. The company is in a high-growth phase with expansion plans that make this opportunity very attractive to high-performing sales professionals who want to contribute to our growth. Quarterly compensation plans reward both individual and team performance.

This individual will sell Transfinder’s Student Transportation Management software solution (SaaS) to school districts throughout the United States and Canada. This position will have a responsibility to manage the complete sales process, initial sales discovery calls, evaluation, software demonstration, pricing reviews, RFPs, and closing of the sale demos via both in person and via remote virtual meetings and closing deals. If you’re excited to be part of a winning team, Transfinder is a great place to grow your career.

Overall Responsibilities:

Sales Consultants, reporting to the Sales Manager are responsible for expanding Transfinder’s market share in the United States and Canada. They are responsible for creating compelling presentations on our products and services tailored to the specific needs of school districts within their assigned geographic area. By demonstrating the value of applying Transfinder products and services to improve efficiencies and reduce costs, they gain the confidence of prospective clients and motivate them to sign on with the company. 

• Presentation and closing of our proprietary student transportation management SaaS solution.
• Understand trends and issues affecting school districts in their assigned geographic areas
• Have a grasp of Transfinder’s products and services and how they help school districts achieve their goals.
• Build strong relations to drive sales and meet department and company sales goals.
• Effectively communicate the benefits and value of our solution.
• Conduct software demos via GoToMeeting.
• Consistently follow-up to close deals.
• Provide clear documentation and record keeping of client interaction.
• Understanding of the issues the target buyers face – what keeps them up at night.
• Aptitude and confidence to converse with senior/key decision makers without worry.
• Ability to handle and deflect objections that come up from budget holders/decision-makers.
• Contribute to team success by accomplishing results as needed.
• Maintaining constant expertise about Transfinder’s SaaS products and keeping abreast of the changing student transportation industry.
• Act as both an independent contributor and corporate team player in executing plans that lead to greater market acceptance and sales.
• Act as a creative problem solver with the ability to bring others along with key decisions, strategies, and tactics both internally and externally.
• Travel to prospect sites as requested and give demonstrations of our products and services at conferences in assigned geographic areas.
• Attend and represent Transfinder at selected industry conferences.

Skills

• Attention to detail – clear documentation and record-keeping.
• Results-driven.
• Persistence with follow-up.
• Time management.
• SaaS sales experience.
• Proven track record in a virtual selling environment.
• Professional Selling skills.
• Product knowledge.
• Broad knowledge of the industry and marketplace.
• Excellent communication and rapport building skills.
• All phases of the sales process include live demonstrations of the Transfinder product suite.
• Selling both face to face and virtual.

Must have experience.

•  5+ years of inside sales experience in a technology-based company.
• Mature and professional demeanor.
• Remote and face to face sales experience.
• Proficiency with CRM software for pipeline management.
• Excellent phone and presentation skills.
• Goal oriented and results-driven.
• Proven team player as well as independent contributor.
• Understanding of public sector and experience with software solutions.
• Experience with SaaS sales.
• Experience selling solutions that include GPS and Telematics is a plus.

Salary $60,000 to $80,000
First year target earnings are $150,000 - $180,000. Top performers can make over $300,000. 

Salary is established based on various factors, including, but not limited to, prior employment history/job related knowledge, education and training, skills, and geographic location. These factors are taken into consideration during the employment offer process. 

Transfinder, a national leader in transportation management software for school districts in the United States and Canada, is seeking highly motivated individuals familiar with MS Office tools to expand the team. The company is in a high-growth phase with expansion plans that make this opportunity very attractive to high performing sales professionals, who want to contribute to our growth. Quarterly compensation plans reward both individual and team performance. 

Candidates must have excellent communication and presentation skills and a minimum of 1-3 years of phone sales experience. Software sales experience is a plus. 

RESPONSIBILITIES:

• Prospect and qualify leads in assigned regions for designated Sales Consultants
• Schedule appointments and presentations for Sales Consultants
• Follow up on leads with Sales Consultants to close business
• Assist sales force in reaching corporate goals, i.e. increasing number of new clients and reaching quarterly revenue goals
• Represent the company at regional and/or national conferences 

REQUIREMENTS:

• Ability to identify and qualify sales opportunities
• Ability to identify and contact decision makers and top management
• Articulate and courteous phone manner combined with the ability to communicate effectively over the phone
• Ability to understand the value of Transfinder’s products and services
• Ability to follow through on all prospects and customer issues
• Basic computer skills 

EXPERIENCE:

• 1-3 years phone sales
• Understanding and use of CRM software, such as ACT or Salesforce
• Good work ethic and attention to detail
• Professional manner
• Organized and goal-oriented
• Team player with entrepreneurial spirit

Salary $40,000 to $60,000
First year target earnings are $60,000 - $80,000. Top performers can make over $100,000. 

Salary is established based on various factors, including, but not limited to, prior employment history/job related knowledge, education and training, skills, and geographic location. These factors are taken into consideration during the employment offer process.